Let’s get your
niggle sorted
quicksmart

How can we help?

Everyone has questions from time to time, and we're here to help. You can find answers to most in the section below.

Let’s talk

Just want to talk to someone?

We're always here to help, see our contact details below. If you still can't find who you're after the rest of our details are here...

Other contact details

Got a real doozy?

If your question is a tough nut to crack, you could try our help section, or get in touch with us directly

Give us a bell

For electricity and piped gas call 0800 80 9000

For bottled gas call 0800 762 542

Other contact details

Pop it in the post

PO Box 10742
The Terrace
Wellington 6143

Get Tappin'

Send us an enquiry

If you're already a Contact customer, we'll need: your account number, postal address and date of birth

Experiencing a fault?

If you've got a fault at your place, you'll find the number for your local network company below.


Gas

If you smell gas, have lost gas supply, or there’s a fault with your gas supply:

Natural Gas 0800 80 9000
LPG 0800 762 542

Electricity

Please call the local faults number listed below if you have lost electricity supply, or there is a fault with your electricity supply.

Area Number
Far North 0800 867 363
Northland 09 430 1800
Auckland (Central) 0508 832 867
Auckland (West and North Shore) 0800 226682
Counties / Pukekohe 0800 100 202
Hamilton / Waikato 0800 800 935
Te Awamutu 07 870 2000
Cambridge 07 827 2000
Waitomo 0800 367 328
Gisborne/ East Coast / Wairoa 0800 206 207
Hawke's Bay 0800 286 476
Central Hawke's Bay 0800 667 693
Dannevirke 0800 808 039
Horowhenua / Kapiti 0800 567 876
Wellington 0800 226 682
Marlborough 0800 250 450
Tasman 0800 508 100
Kaiapoi / Rangiora / North Canterbury / Wigram 0508 60 70 80
Ashburton 03 308 6551
Timaru / Waimate / South Canterbury 0800 66 11 77
North Otago 0800 440 220
Otago / Dunedin 0800 753 951
Southland / Invercargill 0800 808 587
Rest of Country 0800 20 9000

Having an
emergency?

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Not happy
about something?

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